Structure of the agreement
Each engagement consists of this framework plus a written proposal or statement of work describing scope, deliverables, milestones, timeline and fees. Where they conflict, the signed proposal governs.
Scope and change control
Scope is documented before development begins. Additional or changed requirements are quoted as written change requests and take effect once approved by both parties.
Ownership of source code and deliverables
On receipt of full payment, ownership of the custom source code and deliverables produced specifically for you transfers to you. Repository access and documentation are provided at handover.
Third-party and open-source software
Deliverables may include third-party or open-source components. These remain the property of their licensors and are supplied under their own licences, which we will identify on request. Paid third-party subscriptions and licences are your responsibility unless the proposal states otherwise.
Client-provided materials
Content, data, branding and credentials you provide remain yours. You grant us a limited licence to use them to perform the services and confirm you have the rights to supply them.
Confidentiality and data handling
Non-public information exchanged during the engagement is treated as confidential. Access to your systems is limited to team members who need it, credentials are stored securely, and access is removed at the end of the engagement.
Project acceptance and warranty
Deliverables are reviewed at agreed milestones. A defect-correction period follows release, as stated in the proposal, during which reported defects in delivered functionality are corrected at no additional charge.
Maintenance and support
Support after the warranty period is provided under a separate maintenance plan describing scope, hours and response targets.
Fees, payment and termination
Fees, milestones and invoicing schedule are set out in the proposal. Either party may terminate on written notice for material breach that is not remedied, or as otherwise stated in the proposal. On termination you pay for work performed and committed costs.
Warranties, liability, governing law
The warranty, disclaimer, limitation of liability, governing law and dispute-resolution provisions in our Terms & Conditions apply to every engagement unless the proposal expressly replaces them.
This page is provided for information and does not constitute legal advice. It should be reviewed and customised by qualified legal counsel based on the company's actual services, customers, data practices, contracts and jurisdictions.