Service
Software Maintenance & Support
Ongoing care for software already in production: dependency and security updates, defect fixes, performance work, small enhancements and a defined channel for technical support.
What is included
- Scheduled dependency and security updates
- Defect triage and fixes
- Performance monitoring and improvements
- Small feature enhancements within the agreed hours
- Backup verification
- Monthly activity summary
Typical project stages
- 01Technical review of the existing system
- 02Support scope, hours and response targets agreed
- 03Onboarding and access setup
- 04Ongoing monthly maintenance cycles
- 05Regular reporting and review
Deliverables
- Documented support scope and response targets
- Monthly maintenance report
- Change log of applied updates
Frequently asked questions
Ready to discuss your project?
Tell us what you are trying to build. We will review your requirements and respond with questions, an approach and a written estimate.